Power of Independence
Organizations sometimes justify the status quo by representing that their print operating cost is lower than what can be found elsewhere – they later learn that what they thought wasn’t true.
Take the quiz!
How many of these questions can you answer for your organization?
Operating costs
- Is your total print/copy cost more or less than the 3% of revenue average?
- What costs more – a print or a copy?
- What does it cost to copy a page?
- What does it cost to print a page?
- How does your monochrome cost per print or copy compare to color?
- How much does color impact your total monthly or annual cost?
- At what trigger point do you replace a printer, rather than repair it?
- How much money is tied up in toner inventory in all the supply areas?
- Since color print/copy costs more, are your volume trends normal?
- How much print volume can you reduce by allocating print costs back to cost centers?
- Can you forecast your print/copy volume? How about color vs. monochrome?
- With toner making up 60% of your hard print costs, how do you monitor and guarantee the yield, so you’re not losing what you purchased?
Support costs
- What’s your internal IT cost per ticket?
- How many print related help desk tickets does your IT department field per month?
- What are the key cost components used in determining your total cost?
- Which one area would be positively impacted by redeploying IT resources from print management issues?
Efficiencies
- Which of your print devices are obsolete?
- Which are over, under or properly utilized?
Well-managed organizations control this last unmanaged area of cost by monitoring three to five metrics. What metrics would be valuable for you to measure and monitor?
