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From the Field – Candid Opinions About Technology Products


HP Web Jetadmin Software
Review Date: July 2008

Web Jetadmin is not a new product. Hewlett Packard skipped over version 9 to version 10, probably to recognize their product launch ten years ago.

Should you use version 8 or 10? It depends upon what you want to accomplish.

Version 10 is real time but squirrelly - at least more so than version 8. Although version 10 constantly polls equipment on the network, I found that it may take as long as two to three hours to ping a device depending on the fleet size.

Version 10 has the SMTP proxy that can be pushed to workstations so that non-networked devices may be monitored from the proxy workstation. I haven’t seen that in action so can’t comment on it at this time. It also has filters which are real cool so that you can focus on only certain devices or only printers that meet certain attributes such as low toner or paper out.

If you’ve never used Web Jetadmin, I’d recommend starting with version 8. It takes about two hours to install and it’s pretty straight forward. It doesn’t have the bells and whistles of version 10 but let’s you get in the game quickly. If you find it a valuable tool, then migrate to version 10.
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