 |
|
|
|
What Are Managed Print Services?
Managed print services are recurring support and management services that are provided on a contractual basis, both on-site and remotely.
Key Components:
- Continuous Delivery - Services evolve to meet your changing needs
- Outsourced - Services are provided by an expert, competent external party, instead of your firm's internal services
- Metrics - Outcomes are measured by Service-Level Agreements vs. quantity of service calls or quantity of consumables used
- Pre-scheduled & Proactive - Your printing solution doesn't just "fix" the break, it prevents the break from happening again
- Billing - Managed printing services are invoiced at a fixed rate
- Execution - Only the management of your printer fleet is outsourced; knowledge base is delivered and retained by the Client
- On-site HP & Xerox Certified Technicians and remote monitoring by HP & Xerox Qualified Service Professionals
With Managed Print Services outsourced to Advantage, the firm can allocate the internal resources formerly used for managing printers to a higher, better and more productive use. Advantage Clients are secure in knowing that:
- The printer fleet is being continuously monitored and is providing optimum performance and service
- Yesterday's problems have been solved
- Proven processes are being executed today
- Proactive planning will ensure smooth tomorrows
|
|
|
